Privacy policy
Privacy Policy
This policy describes our privacy practices.
Last Updated: January 1, 2026
This Privacy Policy ("Policy") describes what personal information Rare Elements (“Rare Elements”, “we”, “our”, or “us”) collects, uses, shares, retains, or otherwise processes in connection with its websites, mobile applications, stores, and other locations where the Policy is located or referenced (the “Platform”) online and offline, and how we treat such information. The Policy also informs individuals, including clients, job applicants, and website visitors (“you”) about your rights regarding your personal information and how to exercise these rights.
This Policy, along with our Terms of Use, which are incorporated by reference, constitute a legally binding agreement between you and Rare Elements that conditions your interaction with the Platform, where and as permitted by applicable law and regulation (collectively, “law”). Please read this Privacy Policy carefully before using the Platform or submitting Personal Information to us. By accessing or using our Platform or otherwise communicating with us, you acknowledge that you have reviewed and understand this Policy.
We collect personal information from and about you.
We collect information when you interact with our Platform, for example, (1) when you visit and use our website, (2) when you email us or submit forms online, (3) when you call, text, message us via chat, or visit us, or (4) when we are otherwise in communication with or providing products or services to you.
Certain of the information we collect may be “Personal Information,” by which we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, email address, telephone number, and/or payment information, and subject to exceptions under applicable law.
Payment Information
For example, we may collect your credit card number, billing and shipping address when you buy merchandise. Payments are processed through third-party providers; Rare Elements does not store full payment details.
Use of Personal Information
We use Personal Information to:
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Provide products and services
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Process orders and shipping
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Provide customer support
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Communicate regarding purchases or inquiries
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Prevent fraud and protect the Platform
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Maintain business records as permitted by law
Sharing of Personal Information
We may share Personal Information with:
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Service providers assisting with payments, shipping, customer service, fraud prevention, and platform operations
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Third parties at your direction (such as payment processors)
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Successors in the event of a business transfer
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Authorities where required by law
Retention
We retain Personal Information only as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, and reporting obligations.
Your Rights
Depending on applicable law, you may have rights to:
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Access your Personal Information
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Correct inaccurate information
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Request deletion
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Opt out of certain data sharing
Children
Our Platform is intended for adults. We do not knowingly collect Personal Information from individuals under 18 years of age.
Security
We use reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no system is completely secure.
Updates
We may update this Policy from time to time. Updates will be posted with a revised “Last Updated” date.
Contact Information
To request access to, deletion of, or correction of Personal Information, or for any privacy-related questions, contact:
Rare Elements
Email: raremetalelements@gmail.com
Phone: 724-330-3383